Elevated Error Rates When Sending Faxes

Incident Report for Healthie

Resolved

This was resolved at approximately ~2:05 pm eastern, and error rates are back to normal.

Posted Sep 18, 2024 - 14:18 EDT

Identified

We are seeing elevated error rates when trying to fax documents. Our team has identified the issue, and a resolution is being deployed now.

Posted Sep 18, 2024 - 13:51 EDT

This incident affected: Healthie (Production).