All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
100.0 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance with brief app unavailability Jun 16, 2025 00:00-01:00 EDT

Healthie will be making performance and reliability improvements to our production infrastructure which will require a restart of services to apply the changes. During this time window there will be 2 interruptions of approximately 1-5 minutes each.
Posted on Jun 12, 2025 - 14:44 EDT
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Error with "organization_has_cpt_codes" on a front-end version.
Resolved - During a front-end deployment, some users saw an error around "organization_has_cpt_codes". This has been resolved, and did not impact other front-end versions or API usage.
Jun 6, 16:22 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Slow page loads
Resolved - This incident has been resolved.
Jun 3, 13:14 EDT
Update - Response times have been back to normal since 12:15 PM eastern, and queues are within normal thresholds.
Jun 3, 13:13 EDT
Monitoring - Load times are back to normal and you should no longer be receiving errors on the page. Other features like webhooks and reporting are still delayed. We working on bringing these services back to normal as quickly as possible. We'll continue to update here as we make progress.
Jun 3, 12:31 EDT
Investigating - We’re seeing reports of long page loads accompanied by timeouts when trying to access different pages in Healthie. We're investigating. This also leads to a higher rate of errors (including 500 and 502s) with some API calls.
Jun 3, 11:39 EDT
Elevated number of 500s with some write operations (including potentially creating and updating chart notes)
Resolved - This should now be resolved.
Jun 3, 08:18 EDT
Monitoring - We believe this issue is now resolved but our team continues to confirm.
Jun 3, 08:11 EDT
Investigating - We're seeing a higher than normal rate of 500 errors for some write operations. We're still confirming which are impacted and why. Our team is working to resolve.
Jun 3, 07:50 EDT
Jun 2, 2025
Some whitelabel logos not showing on sign-in pages
Resolved - Between 5/28 and 6/1, Whitelabels that did not have an alternative logo set were failing to show a logo on the sign up page (and were showing an image loading error in its place) for users who had not previously visited the whitelabel URL before.
Jun 2, 12:12 EDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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