All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) Operational
Healthie (Production) Operational
90 days ago
99.98 % uptime
Today
DoseSpot Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance to the AI Scribe and Instant Transcription system Mar 7, 2026 00:00-01:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Mar 06, 2026 - 11:19 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 06, 2026 - 10:39 EST
Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Bridge data sync delayed
Resolved - Confluent has confirmed the issue is resolved. Bridge data syncs to S3 and Snowflake destinations are running again as expected. Data feeds may take until noon ET to fully catch up. We're following up with Confluent to understand the root cause and their mitigation plans going forward.
Mar 2, 11:09 EST
Monitoring - Bridge is unable to sync Healthie customer data to S3 and Snowflake destinations. The issue started at 9:30am ET and is caused by an outage at Confluent, the third-party data connector behind Bridge. Customers using Bridge will not receive data updates to their S3 or Snowflake destinations until this is resolved. No other Healthie products or services are affected. We're in touch with the Confluent team and they are actively investigating. We'll share updates as we have them.
Mar 2, 10:29 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026
Scheduled updates to the AI Scribe and Instant Transcription system
Completed - The scheduled maintenance has been completed.
Feb 28, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 00:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 27, 16:02 EST
Feb 27, 2026
Access issues on Staging
Resolved - We saw internal server errors temporarily in staging that prevented access for a brief period. The issue had been identified and addressed and there was no impact on API calls and no production impact.
Feb 27, 12:04 EST
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Healthie is unavailable
Resolved - This incident has been resolved.
Feb 25, 11:15 EST
Monitoring - Healthie is back up and running. We are continuing to monitor.
Feb 25, 11:10 EST
Investigating - Healthie is currently unavailable. Some users may see blank screens or pages that fail to load. We are investigating and will post updates here.
Feb 25, 11:04 EST
Feb 24, 2026

No incidents reported.

Feb 23, 2026
DoseSpot: Intermittent Slowness
Resolved - DoseSpot's team has resolved the issue and access to the DoseSpot integration is back to normal. We're marking this incident as resolved.
Feb 23, 18:51 EST
Monitoring - DoseSpot has confirmed they are experiencing a performance issue and are working to resolve it. DoseSpot is slow to load and in some cases, may not load at all. We will update this page when DoseSpot reports a resolution.
Feb 23, 16:41 EST
Google Calendar sync delays
Resolved - Google Calendar sync processing returned to normal as of 3:30 PM ET.

Syncs initially started to be delayed at around 10:30 AM ET, with fixes being deployed at 1:40 PM and 2:45 PM. Queues are now fully caught up and we're marking this incident as resolved.
Feb 23, 15:43 EST
Investigating - We're investigating reports of delays in processing Google Calendar sync updates. As soon as we have more details, we'll post another update.
Feb 23, 13:17 EST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

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