All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) Operational
Healthie (Production) Operational
90 days ago
99.98 % uptime
Today
DoseSpot Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Increase in Zoom Transcription Errors
Resolved - Zoom validated this as an issue on their end which has now been resolved - https://www.zoomstatus.com/incidents/r5swflw3b537
Mar 16, 15:59 EDT
Investigating - We are seeing an increase in Zoom transcription errors which appears to be due to a server incident on Zoom's side. We have reached out to them to escalate. This is specific to Zoom transcriptions and Zoom calls (and Healthie more broadly) are not otherwise affected.
Mar 16, 14:53 EDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Log in issues
Resolved - This incident has been resolved.
Mar 11, 11:56 EDT
Monitoring - The issue affecting 2FA SMS code delivery has been resolved. The root cause was an upstream issue with our SMS service provider: https://status.twilio.com/incidents/frcp4hcsfvrq

Performance is back to normal. We'll continue monitoring before closing this incident out.
Mar 11, 10:39 EDT
Investigating - We're currently aware of an issue where 2FA SMS codes are delayed or not delivered. We are actively investigating. We'll provide an update as soon as we have more information.
Mar 11, 10:35 EDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Scheduled Maintenance to the AI Scribe and Instant Transcription system
Completed - The scheduled maintenance has been completed.
Mar 7, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 00:05 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 11:19 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 10:39 EST
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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