All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
100.0 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
Increase in 504s and White Screens
Resolved - Response times are back to normal. A Redis server used for caching became non-responsive, leading to much higher response times and timeouts. Our team is investigating and will put mitigating steps in place to ensure this does not happen again. Webhook latency fully returned to normal at ~5:37 pm eastern
Jul 14, 16:26 EDT
Monitoring - Our team is seeing response times return back to normal. We are continuing to investigate the root cause.
Jul 14, 16:18 EDT
Update - Our team has identified the issue as related to a Redis cluster and continues to investigate
Jul 14, 16:16 EDT
Investigating - We are seeing an increase in response times and reports of white screens. Our team is investigating
Jul 14, 16:11 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Some Appointment Email Reminders Were Not Sent
Resolved - On 7/6 and 7/7, some appointment email reminders were not sent. The issue has been resolved and all reminders sent out as normal today (7/8)
Jul 8, 07:30 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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