All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
99.99 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Zoom appears to be experiencing a global outage
Resolved - Zoom has appeared to at least have partially resolved the issue, and we are seeing API requests generally succeed as expected. We are working to backfill booked appointments that do not have a Zoom link

Update at 5:55 PM: We have backfilled all booked appointments that should have had a Zoom link but did not. Associated appointment.updated webhooks were triggered for those appointments
Apr 16, 16:42 EDT
Investigating - Zoom looks to be down. This would impact API calls that load Zoom data, and Healthie customers ability to join Zoom calls. This is not Healthie-specific, and appears to be impacting Zoom globally. Other Healthie video options (e.g built-in Healthie video or external videocall URLs) are not affected. We are continuing to monitor.
Apr 16, 15:08 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025
Issue with Available Slot Calculation
Resolved - Between ~2:20pm and 5:00pm eastern, an issue with available slot calculations was leading to additional available slots being returned in some cases. Specifically, availability followed by blank space followed by more availability could lead to some of the blank space being treated as available. No available slots were returned that conflicted with any events or blocks, so no double bookings were possible due to this.
Apr 9, 17:30 EDT
Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

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