All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) Operational
Healthie (Production) Operational
90 days ago
99.97 % uptime
Today
DoseSpot Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Reduced Functionality in Visualize Reporting
Resolved - Fix is live. The Provider Utilization Dashboard and Appointments Report filters are back to fully functional.
Apr 29, 17:53 EDT
Investigating - The Provider Utilization Dashboard is disable right now due to an issue with our Business Insights tool Metabase. The Appointments report is also affected - the Provider Name, Appointment Type, and Status filters are not working correctly at the moment. We're working with the vendor on a fix and we'll update you as soon as it's resolved.
Apr 27, 17:51 EDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Maintenance on Production Systems
Completed - The scheduled maintenance has been completed.
Apr 25, 18:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:30 EDT
Scheduled - We need to perform a restart on our production system, we expect this to cause no more than 1-2 minutes of downtime during this period
Apr 25, 18:16 EDT
Scheduled Maintenance for Staging Environment
Completed - The scheduled maintenance has been completed.
Apr 25, 17:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 17:47 EDT
Scheduled - We have extended the previous window to complete the necessary restarts.
Apr 25, 17:46 EDT
Scheduled Maintenance for Staging Environment
Completed - The scheduled maintenance has been completed.
Apr 25, 17:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 17:15 EDT
Scheduled - We will be performing a brief restart on our staging environment which will require 1-2 minutes of downtime.
Apr 25, 16:44 EDT
Production site unresponsive
Resolved - This incident has been resolved.
Apr 25, 10:01 EDT
Monitoring - At this time the site is operational, we are monitoring to ensure that the issue is fully resolved.
Apr 25, 08:04 EDT
Investigating - We are currently investigating an issue causing unresponsiveness in the site.
Apr 25, 07:51 EDT
Scheduled Maintenance for Production Systems
Completed - The scheduled maintenance has been completed.
Apr 25, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 EDT
Scheduled - We will be performing scheduled maintenance during this time on our production systems. We expect short periods of downtime during this window as we apply updates.
Apr 20, 17:55 EDT
Apr 24, 2026

No incidents reported.

Apr 23, 2026
Scheduled updates to the AI Scribe and Instant Transcription system
Completed - The scheduled maintenance has been completed.
Apr 23, 00:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 EDT
Scheduled - We’ll be performing scheduled updates to the AI Scribe and Instant Transcription system during this time. AI Scribe and Instant Transcriptions will be temporarily unavailable — likely for about 5 minutes, but possibly up to 30 minutes.
Apr 22, 15:21 EDT
Apr 22, 2026
Staging Partial Outage
Resolved - This incident has been resolved.
Apr 22, 16:33 EDT
Investigating - We are investigating an issue causing difficulties in loading our staging environment, we will update as we have more information available.
Apr 22, 15:06 EDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

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