All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
99.76 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2025

No incidents reported today.

Nov 12, 2025
Older front-ends displaying "Field doesn't exist"
Resolved - Old front-ends of the Healthie web portal may experience an error trying to open an appointment. This is resolved by refreshing to ensure that the latest front-end has been loaded.
Nov 12, 17:10 EST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
Delays Sending Webhooks
Resolved - Processing times for webhooks have returned to normal.
Nov 8, 11:22 EST
Investigating - We are seeing longer than normal delays when sending webhooks. Our team is investigating.
Nov 8, 11:04 EST
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 EST
Scheduled - We will be performing infrastructure maintenance. During this window, parts of the app may experience partial or full unavailability. The period of unavailability is expected to be as low as 30 seconds, but may be as high as 5 minutes.
Oct 15, 11:16 EDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Issue ordering certain labs
Resolved - Our lab vendor confirmed they have resolved the issue.
Oct 31, 12:40 EDT
Investigating - One of our underlying vendors is having an issue leading to an error trying to purchase some labs via eLabs Direct. They have confirmed the issue, are working on a resolution, and expect to have this solved in the coming hours.
Oct 31, 12:26 EDT
Oct 30, 2025
Dosespot Experiencing Slow Loading
Resolved - Dosespot resolved their issues last night and this is resolved.
Oct 30, 12:07 EDT
Update - Dosespot confirmed an issue related to an Azure outage - https://status.dosespot.com/posts/details/PZWM3CT
Oct 29, 13:16 EDT
Investigating - We have received customer reports that the Dosespot prescribing experience is running slower than normal. We have reached out to Dosespot and will provide updates as we learn more.
Oct 29, 13:03 EDT
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