SFax experiencing delays processing inbound and outbound faxes
Incident Report for Healthie
Monitoring
Our fax provider, SFax, is experiencing delays of up to ~4 hours processing inbound and outbound faxes. This issue appeared to have started Monday and is ongoing. SFax is aware of the issue, and is working to resolve it. All outbound and inbound faxes will be processed, but this issue may lead to seeing faxes stuck in a "Pending" state in Healthie for longer, and to delays with receiving faxes.
Posted Nov 20, 2024 - 09:51 EST
This incident affects: Healthie (Production).