Reduced Functionality in Visualize Reporting

Incident Report for Healthie

Resolved

Fix is live. The Provider Utilization Dashboard and Appointments Report filters are back to fully functional.
Posted Apr 29, 2026 - 17:53 EDT

Investigating

The Provider Utilization Dashboard is disable right now due to an issue with our Business Insights tool Metabase. The Appointments report is also affected - the Provider Name, Appointment Type, and Status filters are not working correctly at the moment. We're working with the vendor on a fix and we'll update you as soon as it's resolved.
Posted Apr 27, 2026 - 17:51 EDT
This incident affected: Healthie (Production).