Errors From Stripe causing System Error Messages

Incident Report for Healthie

Resolved

Error rates have returned to normal, and this incident should now be resolved. We are further investing the cause of the errors with Stripe.

Posted Jun 03, 2024 - 10:27 EDT

Identified

At around 10am, we started receiving elevated error rates from Stripe, which is leading to elevated error rates in the platform. We are investigating

Posted Jun 03, 2024 - 10:24 EDT

This incident affected: Healthie (Production).