Response times are back to normal. A Redis server used for caching became non-responsive, leading to much higher response times and timeouts. Our team is investigating and will put mitigating steps in place to ensure this does not happen again. Webhook latency fully returned to normal at ~5:37 pm eastern
Resolved
Response times are back to normal. A Redis server used for caching became non-responsive, leading to much higher response times and timeouts. Our team is investigating and will put mitigating steps in place to ensure this does not happen again. Webhook latency fully returned to normal at ~5:37 pm eastern
Monitoring
Our team is seeing response times return back to normal. We are continuing to investigate the root cause.
Investigating
Our team has identified the issue as related to a Redis cluster and continues to investigate
Investigating
We are seeing an increase in response times and reports of white screens. Our team is investigating
