Outbound fax delivery time has remained at normal levels. We're marking this as resolved.
Posted Jan 26, 2026 - 12:30 EST
Monitoring
Sfax has deployed a fix to address what was causing outbound faxes to be delayed.
We're seeing a restoration to the normal delivery times of outbound faxes and are continuing to monitor to ensure a full resolution.
Posted Jan 23, 2026 - 21:22 EST
Identified
Sfax, our faxing provider, is reporting an issue on their end that's impacting the delivery of sent faxes, causing them to remain in a "Pending" status.
They're actively investigating and working on resolving what's introducing these delays. We'll post another update as soon as we have more info.