All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) Operational
Healthie (Production) Operational
90 days ago
99.98 % uptime
Today
DoseSpot Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026
Log in issues
Resolved - This incident has been resolved.
Mar 11, 11:56 EDT
Monitoring - The issue affecting 2FA SMS code delivery has been resolved. The root cause was an upstream issue with our SMS service provider: https://status.twilio.com/incidents/frcp4hcsfvrq

Performance is back to normal. We'll continue monitoring before closing this incident out.
Mar 11, 10:39 EDT
Investigating - We're currently aware of an issue where 2FA SMS codes are delayed or not delivered. We are actively investigating. We'll provide an update as soon as we have more information.
Mar 11, 10:35 EDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Scheduled Maintenance to the AI Scribe and Instant Transcription system
Completed - The scheduled maintenance has been completed.
Mar 7, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 00:05 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 11:19 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 6, 10:39 EST
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Bridge data sync delayed
Resolved - Confluent has confirmed the issue is resolved. Bridge data syncs to S3 and Snowflake destinations are running again as expected. Data feeds may take until noon ET to fully catch up. We're following up with Confluent to understand the root cause and their mitigation plans going forward.
Mar 2, 11:09 EST
Monitoring - Bridge is unable to sync Healthie customer data to S3 and Snowflake destinations. The issue started at 9:30am ET and is caused by an outage at Confluent, the third-party data connector behind Bridge. Customers using Bridge will not receive data updates to their S3 or Snowflake destinations until this is resolved. No other Healthie products or services are affected. We're in touch with the Confluent team and they are actively investigating. We'll share updates as we have them.
Mar 2, 10:29 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026
Scheduled updates to the AI Scribe and Instant Transcription system
Completed - The scheduled maintenance has been completed.
Feb 28, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 00:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 27, 16:02 EST
Feb 27, 2026
Access issues on Staging
Resolved - We saw internal server errors temporarily in staging that prevented access for a brief period. The issue had been identified and addressed and there was no impact on API calls and no production impact.
Feb 27, 12:04 EST
Feb 26, 2026

No incidents reported.

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