All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
100.0 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 8, 2025

No incidents reported today.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Slower than normal processing of webhooks and background form updates
Resolved - Updating patient profiles based on forms has returned to within normal range as well.
Oct 6, 19:22 EDT
Monitoring - Webhooks are caught up and forms should be caught up shortly.
Oct 6, 18:50 EDT
Investigating - Due to an issue with an asynchronous queue, we are seeing longer than normal queues processing some webhooks and updating patient profiles based on forms. This should be resolved shortly and all webhooks and background form updates will be processed.
Oct 6, 18:39 EDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
SMS Delivery Issues to T-Mobile
Resolved - This incident has been resolved.
Sep 30, 12:11 EDT
Identified - Twilio is experiencing an issue sending SMS messages to T-Mobile numbers. This could impact appointment reminders and 2FA codes in Healthie. We are continuing to monitor. Twilio is also posting updates at https://status.twilio.com/incidents/blkx6pj380w5
Sep 29, 12:21 EDT
Sep 29, 2025
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
Slow Response Times
Resolved - Between ~4:00-4:05 pm eastern, we saw slower than normal response times. This led to slow loading times, increased API timeouts, and white screens. This has now resolved.
Sep 24, 16:00 EDT
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