Resolved -
This issue has been resolved. Connections to OfficeAlly are open again, and you can now submit claims as you normally would.
Apr 28, 18:18 EDT
Identified -
We've found the root problem and are working to reopen connections with OfficeAlly.
Apr 28, 15:45 EDT
Investigating -
We're investigating reports of connection issues with Office Ally. We'll send additional updates as soon as we know more.
Apr 28, 12:27 EDT