All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
99.76 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Interruption in Transcribing for Instant Transcribes and AI Scribes
Resolved - An unexpected infrastructure restart caused an error with ongoing media streams at 3:00:42 pm eastern. This prevented new transcript data being transmitted for meetings that were in the process of being transcribed, and will lead to partial transcripts for those sessions.
We have adjusted internal infrastructure configuration to ensure this does not happen again. There was no impact on sessions completed to, or starter after that specific time window.
Nov 21, 15:34 EST
Nov 20, 2025
Error creating and updating Google calendar syncs
Resolved - This has been resolved.
Nov 20, 12:28 EST
Investigating - We are seeing elevated error rates creating or editing Google Calendar syncs. Our team is working on a resolution, and expect this to be resolved in the next ~30 minutes.
Nov 20, 11:53 EST
Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Healthie is unavailable
Resolved - All queues are caught up, and all systems are back to normal. This incident is fully resolved.
Nov 17, 20:51 EST
Monitoring - Healthie is back online and performance is returning to normal. We'll continue to monitor and provide another update before closing this out.
Nov 17, 18:22 EST
Investigating - We are currently investigating reports of slow page loads and intermittent errors across the product.
Nov 17, 18:14 EST
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Older front-ends displaying "Field doesn't exist"
Resolved - Old front-ends of the Healthie web portal may experience an error trying to open an appointment. This is resolved by refreshing to ensure that the latest front-end has been loaded.
Nov 12, 17:10 EST
Nov 11, 2025

No incidents reported.

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