All Systems Operational
Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
100.0 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024
System Updates
Completed - The scheduled maintenance has been completed.
Dec 16, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 00:00 EST
Scheduled - We will be performing system updates during this. During this window Healthie will be unavailable for 1-3 minutes.
Dec 10, 19:47 EST
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024
Webhook Backlog
Resolved - This should now be resolved, and all non-duplicate webhooks sent out. The queue returned to normal around ~5:20 PM eastern.
Dec 11, 17:35 EST
Update - We paused the retries to ensure no duplicates are sent, which has led to a new backlog. We are running a process to prevent duplicates, and the queue should be fully cleared in 20-30 minutes
Dec 11, 17:06 EST
Update - As part of clearing that, we're seeing a temporary delay across webhooks. The queue will fully clear in the next 10-15 minutes.
Dec 11, 16:30 EST
Update - From continued investigation, we are seeing this as specific to certain webhook types based on specific changed_field payloads holding these up. The queue should return to normal int he next 20-30 minutes
Dec 11, 16:16 EST
Investigating - Our team is investigating an increased backlog in our webhooks queue. All job are enqueued and will be sent once the backlog is cleared out.
Dec 11, 16:07 EST
Dec 10, 2024
Upcoming Database Restart on Staging
Resolved - This has completed, we saw elevated errors rates for 2-5 seconds.
Dec 10, 09:41 EST
Investigating - Healthie will be applying an update to one of our staging databases this morning that could potentially incur a short (minute or two period) of downtime. We'll post an update here when complete.
Dec 10, 09:37 EST
Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

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