All Systems Operational

Uptime over the past 90 days. View historical uptime.
Optum (Change Healthcare) ? Operational
Healthie (Production) Operational
90 days ago
99.76 % uptime
Today
DoseSpot ? Operational
90 days ago
100.0 % uptime
Today
Healthie (Sandbox) Operational
90 days ago
99.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 EST
Scheduled - We will be performing infrastructure maintenance. During this window, parts of the app may experience partial or full unavailability. The period of unavailability is expected to be as low as 30 seconds, but may be as high as 5 minutes.
Oct 15, 11:16 EDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Issue ordering certain labs
Resolved - Our lab vendor confirmed they have resolved the issue.
Oct 31, 12:40 EDT
Investigating - One of our underlying vendors is having an issue leading to an error trying to purchase some labs via eLabs Direct. They have confirmed the issue, are working on a resolution, and expect to have this solved in the coming hours.
Oct 31, 12:26 EDT
Oct 30, 2025
Dosespot Experiencing Slow Loading
Resolved - Dosespot resolved their issues last night and this is resolved.
Oct 30, 12:07 EDT
Update - Dosespot confirmed an issue related to an Azure outage - https://status.dosespot.com/posts/details/PZWM3CT
Oct 29, 13:16 EDT
Investigating - We have received customer reports that the Dosespot prescribing experience is running slower than normal. We have reached out to Dosespot and will provide updates as we learn more.
Oct 29, 13:03 EDT
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Possible Delay in ChangeHealth Lab Results
Resolved - This is now resolved.
Oct 23, 18:17 EDT
Update - We are continuing to investigate this issue.
Oct 20, 08:20 EDT
Investigating - We are investigating possible delays in pulling results from ChangeHealth. This is specific to Change Health. eLabs Direct by Healthie, Rupa, etc are not impacted.
Oct 17, 13:24 EDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Automated payments not processed this morning (10/20)
Resolved - All scheduled payments from 10/20 have been attempted.
Oct 21, 12:14 EDT
Investigating - Due to the AWS incident, automated payments were not run this morning. We will process all scheduled payments tomorrow (10/21). Please do not manually charge for the payments in the interim as that may lead to double charges.
Oct 20, 17:24 EDT
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